VII. Challenging Compliance

7.1 Should an individual have issue with the manner in which PTE, its employees or agents are collecting, using, storing, disclosing or destroying information, he or she may contact the Privacy Information Officer at the address previously set out above.

7.2 The Privacy Information Officer shall have 30 days from receipt of the complaint to investigate the complaint and to provide a response, including the remedy to be employed, if any.