III. Access to Personal Information

3.1 Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information, subject to certain exceptions specified by law. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

3.2 Where PTE records contain information about a third party, PTE shall not provide access to such information unless the information applicable to the third party can be severed from the record.

3.3 All requests for access or amendment to personal information by the person who is the subject of the information shall be made in writing to the Privacy Officer. Where an employee of PTE receives such a request, it shall be forwarded to the Privacy Officer forthwith.

3.4 In releasing personal information to an individual, PTE shall indicate the source of the information and shall provide an account of the use that has been made or is being made of this information and an account of the third parties to which it has been disclosed, namely the name of the organizations to which the personal information has been disclosed and if possible, shall specify the information disclosed.

3.5 The Privacy Officer shall respond to a request for access to personal information or requesting an amendment to such personal information within 30 days. Should the Privacy Officer determine, on a reasonable basis, that a request for an amendment to such personal information is appropriate, the Privacy Officer shall ensure that the personal information is amended accordingly and where appropriate, the amended information shall be transmitted to third parties having access to the information in question.

3.5 If however, the Privacy Officer determines that, at law, no access to the record of personal information shall be granted, the Privacy Officer shall keep a record of the refusal, including reasons for refusal on file.

3.6 When a challenge concerning the accuracy or completeness of personal information has been made, but has not been resolved to the satisfaction of the individual, the Privacy Officer shall keep a record of the substance of the unresolved challenge, and where appropriate, shall transmit the existence of the unresolved challenge to third parties having access to the information in question.

Privacy Policy

Prairie Theatre Exchange ("PTE") is a centre of innovative and contemporary theatre and drama education. PTE produces and presents live professional theatre, operates a drama school for all ages, tours throughout Winnipeg and Manitoba , and rents our facilities to others.

PTE only collects personal information from you in order to provide information regarding our theatre operations, theatre school, and marketing, special events, fundraising and rental activities including but not limited to (1) mailing out of brochures/letters/information about our theatre, season of plays and programs, theatre school classes and programs, rental opportunities; season tickets/tickets and information to season ticket/ticket purchasers; letters/brochures of request for donations; receipts for donations made or services purchased; (2) processing of credit card payments for services provided or donations made to PTE; (3) invoicing for remittances owing to PTE; (4) payment of fees and/or wages and/or salaries to independent contractors and/or employees; (5) telemarketing for PTE activities.

In order to provide the above noted services, PTE must collect certain personal information. PTE understands the importance of keeping your personal information confidential. PTE is committed to protecting the confidentiality of the personal information that you provide and is dedicated to upholding certain confidentiality obligations at law, pursuant to the Personal Information Protection and Electronic Documents Act and Regulations , and as set out in this Privacy Policy.

To comply with its obligations at law, PTE has undertaken to ensure that its employees, agents and authorized persons take all reasonable steps to protect the confidentiality of personal information. PTE's obligations include the protection of personal information from risks such as inappropriate collection, use, disclosure, storage or destruction. PTE has appointed a Privacy Officer who is accountable for PTE's compliance with its obligations at law. The Privacy Officer may appoint other individuals to take responsibility for the day-to-day collection and processing of personal information.

If there are any matters that have not been expressly addressed in this Policy, or if anyone requires clarification as to how to implement or interpret this Policy, or if an individual would like to request access to his or her personal information or to amend such information, such concerns should be brought to the attention of the Privacy Officer immediately.