PTE's facility is full accessible, including the Box Office (wheelchair-height window), washrooms, lobby and lounge.
Because the first row of seats in PTE's theatre is level with the stage (you actually sit with your feet on the stage floor), there is easy access for those who are unable to climb stairs, as well as several wheelchair spots.
Railings on the stairs are in place to assist those who need the help to climb stairs.
Walkers can be stored with coats just inside the doors of the theatre, until needed to exit.
An audio-enhancing hearing system is available for those with hearing challenges. The equipment is available at the lobby café.
Guide dogs are welcome at PTE. Please let the Box Office know that you require an aisle seat, so that your guide dog has a comfortable place during the performance.