Frequently Asked Questions

BOX OFFICE
(204) 942-5483
Email: boxoffice@pte.mb.ca

Box Office Hours:

By phone only:
Monday to Thursday, 1 - 4 pm

The Box Office is closed to in-person visits.


Holiday Hours:
CLOSED December 19 - January 3


Can I get a refund for unused tickets?

Tickets are non-refundable. However, subscribers may request a tax receipt for the value of unused subscription tickets by returning them to the Box Office at least 48 hours* prior to your scheduled performance.  Please contact the box office at 204-942-5483.

*Canada Revenue Agency regulations state that PTE must have the opportunity to re-sell the ticket, and that tax receipts CANNOT be issued for missed performances after the fact.