Frequently Asked Questions

(204) 942-5483

Box Office Hours:

The Box Office is available by phone or email only until June 30.

The Box Office will close for the summer July 1 - September 9, 2020.

Holiday Hours:
December 1 - January 5: Monday to Saturday, 12 - 6
    (7 pm on evening show days)
December 26: 12 - 1:30
January 5: 12 - 3
CLOSED December 24, 25 & 31, January 1

Can I get a refund for unused tickets?

Tickets are non-refundable. However, subscribers may request a tax receipt for the value of unused subscription tickets by returning them to the Box Office at least 48 hours* prior to your scheduled performance.  Please contact the box office at 204-942-5483.

*Canada Revenue Agency regulations state that PTE must have the opportunity to re-sell the ticket, and that tax receipts CANNOT be issued for missed performances after the fact.