Frequently Asked Questions

(204) 942-5483

Box Office Hours:

Monday to Friday, 1 - 5 pm

The Box Office is closed to in-person visits.

Can I get a refund for unused tickets?

Tickets are non-refundable. However, subscribers may request a tax receipt for the value of unused subscription tickets by returning them to the Box Office at least 48 hours* prior to your scheduled performance.  Please contact the box office at 204-942-5483.

*Canada Revenue Agency regulations state that PTE must have the opportunity to re-sell the ticket, and that tax receipts CANNOT be issued for missed performances after the fact.