Frequently Asked Questions

(204) 942-5483

The PTE Box Office will be closed December 24 - January 7.

Box Office Hours:

Tuesday to Saturday: 1–5:30pm
Closed Monday

Monday: 1-5:30pm
Tuesday - Saturday: 1-7:30pm
Sunday: 12:30-2:30pm

How do I buy tickets online?

On the page of play you'd like to book, click on any red date in the calendar, and it will take you to the online sales for that particular date.

Or >> Click here to go to our online sales for all the performances at PTE. You can search for the play you want there.

You can browse anonymously, but you’ll need to either login, if you already have an account, or set up an account in order to purchase tickets.

Once browsing, you’ll be able to search particular months, plays or venues.

When on the main PTE website, you can also click on the BUY NOW button on each play page, or ORDER TICKETS in the list of plays in the right hand column on your screen, which will take you directly to a listing of only that play.

Note : Printing your tickets at home

You will have the option of either printing your tickets on your own printer or picking them up at the Box Office. If you don’t select “E-ticket/print at home” on the credit card screen during purchasing, you will not be able to print them later. Printing your tickets at home means that you won’t have to stand in line at the Box Office to pick them up before your performance.

Your home-printed ticket is your real ticket, and you must bring it to the performance so that the QR code can be scanned for entrance. Any document that doesn’t have a QR code on it is not a ticket. We can also scan the QR on your phone, if you store the ticket there.

Be aware that the identification code on any PTE ticket, printed at home or by the Box Office, can only be scanned once at the door. Additional copies of that ticket will be denied entrance.

If you experience any problems purchasing online, do not receive your confirmation email or need assistance, please call 204-942-5483 during regular Box Office hours (at the top of this page), and we’ll be happy to help you.