SPACE GIRL - DIGITAL

That is the start of a 48-hour window during which you are able to watch the show at any time or as many times as you’d like. You don't have to watch the show specifically at 2 pm, or any time in particular.

eg: If you purchased a ticket for January 19, you can watch at anytime from 2 pm onJanuary 19 to 2 pm on January 21.

Yes! You can purchase your same-day ticket at any time that day. The 48-hour period will still extend until 2 pm two days later.

eg: Buy a ticket on January 19 at 7 pm, watch at any time from then until 2 pm on January 21..

Just like a live performance, you are able to exchange your ticket to another performance window. As usual, there is an exchange fee of $3.00 plus GST.  Contact the Box Office during regular hours at (204) 942-5483 to make the exchange.

Yes, you will get a reminder the day before your scheduled date. However, you will not receive further reminders during the viewing window – it will be up to you to make sure you don’t miss it.

You’ll access the show through your account on the PTE ticketing website. You’ll have the ability to watch on any digital device, although we recommend a larger screen for the best experience. You’ll be able to watch full-screen and access closed captioning. Click here for step-by-step instructions.

If something comes up and you miss the viewing window entirely, you can still exchange for another time, with an exchange fee of $3.15. However, once the run is over on January 28, the play will be unavailable. Contact the Box Office during regular hours at (204) 942-5483.

You can call or email the PTE Box Office during regular hours to check. If you’ve never purchased tickets online, or can’t remember your password, Box Office reps will be able to send you an email request to “reset your password”. Once you do that, you’ll be able to log on to the ticket site.

You could also go straight to the site, enter your email address and click “forgot my password” for the same result. If you don’t get the email, contact the Box Office at boxoffice@pte.mb.ca for assistance. Don’t forget to check your Junk folder!

Virtual performances must viewed in a web browser, but if you have a smart TV, it may be possible to watch it there. You’ll need to check your manual. If you have an HDMI cable, you can plug a laptop into most TVs. Depending on your browser, it may be possible to cast to your TV from another device. Again, you’d have to do a bit of research – Google is a great resource.

Yes, just click on the CC icon on the video and closed captions will appear on the screen.

Yes, read it HERE.