Frequently Asked Questions

(204) 942-5483

Box Office Hours:

The Box Office is available by phone or email only until June 30.

The Box Office will close for the summer July 1 - September 9, 2020.

Holiday Hours:
December 1 - January 5: Monday to Saturday, 12 - 6
    (7 pm on evening show days)
December 26: 12 - 1:30
January 5: 12 - 3
CLOSED December 24, 25 & 31, January 1

How do I pick up my tickets?

Your tickets are available at the PTE Box Office on the third floor of Portage Place. Please try to pick up your tickets at least 20 minutes prior to your performance start time, as the lines at the Box Office can get quite long as showtime approaches. They will be filed under your name. You can also pick them up in advance, during regular Box Office hours. Or you can request the Box Office email you your tickets, if you've purchased by phone.